Medical Refund Policy
Medical refunds are only given in cases of prolonged and/or sustained medical issues that prevent a skater from skating at all. Some examples of this are concussions, fractures, or serious illness. These refunds are not designed for short-term absences.
Requests for medical refunds must be made in writing to the Board of Directors (firstname.lastname@example.org), and must be accompanied by a Doctor’s note to be considered. The skater must have missed at least 3 consecutive weeks of skating in order to be considered for a refund. Refunds will not be considered for skaters who miss only some of their registered sessions.
Refunds, if approved, will be calculated from the first registered day missed until they return to the ice based on the medical note. Refunds will be issued in the form of Silver Blades credits to be used towards any Silver Blades programs or products.